Insurance Arrangements
SGWAAC participates in the National Insurance Scheme through Bushwalking Victoria and Bushwalking Australia which provides insurance cover for affiliated clubs and their members - see here
For the latest information on insurance arrangements, including policy documents, FAQs, claims processes and contact details for the insurance broker, please visit the Bushwalking Australia- Insurance & Risk on their website.
A Copy of the Certificate of Currency for 2022-23 can be found here
Insurance Claims & Enquiries
Insurance Broker
Bushwalking Australia appointed Jardine Lloyd Thompson Sport, a specialist division of Jardine Lloyd Thompson Group (JLT) as the insurance broker to manage the insurance arrangements (referred to as risk protection program by JLT) for member organisations i.e. affiliated clubs and state peak bodies, for a period of five years commencing 1 July 2016. JLT assumed responsibility from that date for all Bushwalking Australia insurance matters, including enquires and claims, both new and existing. The appointment of JLT did not change our underwriters/insurers.
Claims
For Personal Accident Claims and Enquiries:
Accident and Health International (AHI) is the Underwriter for the Bushwalking Australia Personal Accident policy. Inquiries concerning this policy should be directed to AHI on 02 9251 8700 quoting Policy Number 0012117.
Claims should be submitted as soon as possible following an incident, by completing the Personal Injury Claim Form and submitting it to the insurer, Accident and Health International (details are on the claim form). In the case of major claims (i.e. serious injury or death) please also email the Bushwalking AustraliaThis email address is being protected from spambots. You need JavaScript enabled to view it.
For Public Liability and Association Liability Claims and Inquiries:
All inquiries and any potential claims under these policies should be directed to the Bushwalking Australia This email address is being protected from spambots. You need JavaScript enabled to view it. or the This email address is being protected from spambots. You need JavaScript enabled to view it.
Service Levels
Under the arrangements entered into with JLT, the following service levels apply. Should any Bushwalking Australia member have any complaints concerning the service provided, please contact Bushwalking Australia using the email address below.
- All enquiries acknowledged within 1 business day
- 80% of enquiries answered within 3 business days
- 100% of enquiries answered within 10 business days
All other enquiries should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..
Frequently Asked Questions
The FAQs are provided to assist members gain a better understanding of the insurance arrangements organised on their behalf by Bushwalking Australia (BA). Insurance FAQs