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Insurance Arrangements

SGWAAC participates in the National Insurance Scheme through Bushwalking Victoria and Bushwalking Australia which provides insurance cover for affiliated clubs and their members - see here

For the latest information on insurance arrangements, including policy documents, FAQs, claims processes and contact details for the insurance broker, please visit the Bushwalking Australia- Insurance & Risk on their website.

A Copy of the Certificate of Currency for 2021-22 can be found here

Insurance Claims & Enquiries

Insurance Broker

Bushwalking Australia appointed Jardine Lloyd Thompson Sport, a specialist division of Jardine Lloyd Thompson Group (JLT) as the insurance broker to manage the insurance arrangements (referred to as risk protection program by JLT) for member organisations i.e. affiliated clubs and state peak bodies, for a period of five years commencing 1 July 2016. JLT assumed responsibility from that date for all Bushwalking Australia insurance matters, including enquires and claims, both new and existing. The appointment of JLT did not change our underwriters/insurers.

Enquiries

All enquiries concerning insurance matters should be directed to JLT Sport by phoning 1300 574 980 or emailing This email address is being protected from spambots. You need JavaScript enabled to view it..

Claims

Claims should be submitted as soon as possible following an incident, by completing the Personal Injury Claim form and submitting it to the insurer, Accident and Health International (details are on the claim form). In the case of major claims (i.e. serious injury or death) please also email the Bushwalking Australia insurance manager at This email address is being protected from spambots. You need JavaScript enabled to view it..

Service Levels

Under the arrangements entered into with JLT, the following service levels apply. Should any Bushwalking Australia member have any complaints concerning the service provided, please contact Bushwalking Australia using the email address below.

  • All enquiries acknowledged within 1 business day
  • 80% of enquiries answered within 3 business days
  • 100% of enquiries answered within 10 business days

All other enquiries should be directed to This email address is being protected from spambots. You need JavaScript enabled to view it..

Frequently Asked Questions

The FAQs are provided to assist members gain a better understanding of the insurance arrangements organised on their behalf by Bushwalking Australia (BA). Insurance FAQs